D'CHANEL

GUIDELINES FOR A VALID RETURN:

At Delizia, we strive to provide our customers with the highest quality fragrances that exceed expectations. We understand that sometimes a product may not meet your satisfaction, and we want to ensure a hassle-free experience for returns. Please read our return and exchange policy carefully:

Returns:
Returns are acceptable within 7 days from the date of purchase.

To initiate a return, please contact our customer service team at info@deliziafragrances.com .

The product must be in its original packaging, unused, and in the same condition as received.

Please include the original receipt or proof of purchase along with the returned item.

Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.

Exchanges:
Unfortunately, we do not offer exchanges at this time.

If you wish to try a different fragrance, we recommend placing a new order for the desired product.

Conditions for Returns:
Returns are only accepted for products in case if you have received damaged or wrong product.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us within 48 hours of receiving the product.

Provide clear uninterrupted unboxing video along with your order number for our records.

We will assess the issue and provide instructions on how to proceed with a return or replacement.

Contact Information:
Customer Service Email: info@deliziafragrances.com 

Customer Service Phone: +91 88727 00004

Thank you for choosing Delizia. We value your satisfaction and are committed to ensuring you have a positive experience with our products.